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Metric-ulating (how to work with and around metrics)

The donor community is abuzz with talk about metrics these days. “Applicants must include a list of baseline metrics for assessing program impact” (says many-a request for proposals). “Let’s get together and talk about which metrics we should measure! We want…

On demonstrating impact

Consider two scenarios.* In the first we have Georgia, a non-profit CEO whose organization works with retirees to help them navigate the healthcare system. In the second we have Tina, another CEO whose non-profit publishes books for young adults. Tina’s…

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